Terms and conditions

DELIVERIES

The cost of Standard Delivery in the UK is £2.00 irrespective of size and weight. Orders are sent via Royal Mail and will normally take approximately 3  working days to arrive with you.

We ship each every day except Sundays and UK Bank Holidays.

If your order hasn’t arrived after 5 working days please send an email to admin@jonnypimple.com
Remember Royal Mail sometimes leave parcels with neighbours or in a Safe Place, so please check if this has happened.

International Delivery. At the moment we only send parcels within the UK.  We can send Jonny pimple parcels overseas, but please contact us directly for a price.

RETURNS

If you want to return something for any reason, provided it is obviously unused, we will replace or refund it.  The item needs to be returned to us within 30 days of purchase please.  Just wrap it up safely and take it to the Post Office.  Please include your name, telephone number and e-mail address so we know who sent it. We ask you to cover the cost of postage.  Our postal address is: 2 Kingsley Court, Kingsley Ave, Torquay, TQ27GW